Refund Policy

Our Return and Refund Policy was last updated 24 December 2025

Thank you for shopping at triceriagames.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Triceria Games

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to triceriagames.com, accessible from https://triceriagames.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

All orders placed on triceriagames.com are final.

Once an Order has been successfully placed and payment has been processed, it cannot be cancelled, modified, or changed under any circumstances.

We operate under a strict no refunds policy.

• We do not offer refunds for any Goods sold on our Website

• Refunds will not be issued for change of mind, incorrect orders, or any other personal reasons

• Shipping charges (if applicable) are non-refundable

Returning Goods

We do not accept returns or exchanges.

All Goods sold are considered non-returnable, including but not limited to:

• Board games, card games, and related accessories

• Limited edition or pre-order products

• Promotional or discounted items

Please ensure you review product details carefully before placing your Order.

Exceptions – Damaged or Defective Items

We take quality seriously. If you receive a product that is damaged or defective at the time of delivery, please contact us within 48 hours of receiving the Goods with:

• Order ID

• Clear photos/videos of the damaged or defective item

• Description of the issue

After verification, we may, at our sole discretion, offer a replacement for the affected item.
No refunds will be issued, even in such cases.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: [email protected] +91-9999631963